Efficiency, intelligence and availability are the major benefits of
Electronic Commerce. The benefits of ecommerce are the results of digitalization of
business information and availability of global network (Internet).
Digitalization of business information (inventory, sales, fulfillment and etc.)
improves the efficiency of information capturing, storing and processing and
facilitates extracting business intelligence from data. Information on The Internet
can be accessed and transmitted without geographical boundary and time constraint.
From business point of view, how much ecommerce can benefit your business is only
limited to your expertise and creativity. From technical and operational perspective,
Website Monitoring is a critical step of
overall ecommerce operation that businesses should pay special attention.
Organizations, large or small, can enjoy ecommerce benefits by identifying specific business processes of a sales life cycle
where the Internet can transform the business practice.
| Business Processes |
Digitalization |
Networking |
| Product Development |
Easy to extract business intelligence from digitalized information |
Conduct user survey online is cost-effective |
| Marketing |
Potential for one-to-one marketing. |
Reach customers globally |
| Sales |
Automation of sales data capturing |
Web site is available 24x7. |
| Payment |
Automation of payment data capturing |
Online credit card authoring |
| Fulfillment |
Automation of fulfillment data capturing |
Digital products (software, ebooks) can be delivered online |
| Customer Support |
Extract business intelligence |
Support documents on the Web site are available 24x7. |
Related Topics
Ecommerce Definition
History of Ecommerce
Future of Ecommerce
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